Terms & Conditions

Welcome to Whitestone Bagel Factory ("we," "us," or "our"). By accessing or using our website at https://whitestonebagelfactory.com (the "Site"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use the Site.

These Terms apply to all visitors, users, and customers who access the Site, whether you browse our menu, contact us, or follow links to place an order online.

Whitestone Bagel Factory is a neighborhood bagel bakery and restaurant located at 24-17 149th Street, Whitestone, NY 11357, serving the Whitestone, Queens community since 1997. We offer fresh bagels, breakfast sandwiches, spreads, beverages, and related food items for dine-in, carryout, and delivery where available.

Menu items, prices, hours, and availability displayed on the Site are provided for general information. Final pricing, taxes, fees, and product availability are determined at the time of purchase in our store or through our authorized online ordering partner.

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable federal, state, or local laws or regulations
• Attempt to gain unauthorized access to the Site, our systems, or related networks
• Interfere with or disrupt the Site's operation or security
• Copy, scrape, reproduce, or republish Site content without our prior written consent
• Use the Site to transmit spam, malware, or harmful or misleading content

We make reasonable efforts to keep menu descriptions and prices on the Site accurate. However, menu items, ingredients, portion sizes, and prices may change without notice. Photographs and descriptions are for illustration and may not reflect the exact appearance of every item served.

We reserve the right to limit quantities, discontinue items, modify recipes, and refuse or cancel orders in cases of error, unavailability, suspected fraud, or other legitimate business reasons.

Our products are prepared in a commercial kitchen where common allergens are present, including but not limited to wheat, gluten, eggs, milk, soy, tree nuts, peanuts, sesame, and fish or shellfish in certain items. Cross-contact may occur despite our best efforts.

Menu information on the Site is not a substitute for speaking directly with our staff about allergies, sensitivities, or dietary restrictions. If you have a food allergy or special dietary need, please inform us before ordering. By placing an order, you acknowledge that you are responsible for making informed choices about the food you consume.

Nothing on the Site constitutes medical, nutritional, or dietary advice.

When you select "Order Now" or similar links on the Site, you may be redirected to a third-party online ordering platform. Orders placed through that platform are subject to that provider's terms, privacy policy, and payment policies in addition to these Terms.

We are not responsible for technical issues, delivery delays, payment processing errors, or other problems caused by third-party ordering, payment, or delivery services. Questions about order status, refunds, or delivery should be directed to the platform used to place the order or to us at (718) 762-7700 or info@whitestonebagelfactory.com.

The Site and its content—including text, logos, graphics, images, design, and branding—are owned by or licensed to Whitestone Bagel Factory and are protected by United States copyright, trademark, and other intellectual property laws.

You may view and print pages from the Site for personal, non-commercial use only. Any other use, including reproduction, distribution, modification, or public display, requires our prior written permission.

The Site may contain links to third-party websites or services, including social media pages (such as Facebook and Yelp), map providers (such as Google Maps), and online ordering platforms. We do not control and are not responsible for the content, policies, or practices of those third parties. Your use of third-party sites is at your own risk.

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WHITESTONE BAGEL FACTORY AND ITS OWNERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE.

Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the greater of (a) the amount you paid us directly for the specific order giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

You agree to defend, indemnify, and hold harmless Whitestone Bagel Factory and its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the Site.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Queens County, New York, and you consent to the personal jurisdiction of those courts.

Before filing a formal legal claim, we encourage you to contact us so we can try to resolve the matter informally.

We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when the Terms were last revised. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

If you have questions about these Terms, please contact us:

• Whitestone Bagel Factory
• 24-17 149th Street, Whitestone, NY 11357
• Phone: (718) 762-7700
• Email: info@whitestonebagelfactory.com

For information about how we handle personal data, please see our Privacy Policy.